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  • Your pension
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      • What you need to do
      • What your employer needs to do
      • Nominate or update your beneficiaries
      • I want to move an old pension across
      • What’s the LGPS
      • How much does it cost?
    • How much is in my pension?
    • How’s my pension worked out?
    • Am I saving enough?
    • I want to pay in more
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    • I want to move an old pension across
    • I’m taking unpaid leave
    • Thinking of leaving
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    • Nominate or update your beneficiaries
    • Tax
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  • Life events
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  • Retirement
    • How’s my pension worked out?
    • What will I get?
    • When can I retire?
    • Ill health
    • Flexible retirement
    • How do I get my pension?
  • About us
    • Who we are
    • How we manage Cambridgeshire Pension Fund
    • How we manage Northamptonshire Pension Fund
    • How we invest
    • How we look after your data
    • Key documents Cambridgeshire
    • Key documents Northamptonshire
  • Support
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      • Cambridgeshire
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    • How to complain or raise a dispute
  • Joining us
    • Members
      • Overview
      • What’s the LGPS
      • Who can join?
      • How do I join?
      • What do I get?
      • How much does it cost?
    • Employers
      • Who can join?
      • How do we join?
  • Employer hub
  • Your pension
    • Get started
      • What you need to do
      • What your employer needs to do
      • Nominate or update your beneficiaries
      • I want to move an old pension across
      • What’s the LGPS
      • How much does it cost?
    • How much is in my pension?
    • How’s my pension worked out?
    • Am I saving enough?
    • I want to pay in more
    • I want to pay in less
    • I want to move an old pension across
    • I’m taking unpaid leave
    • Thinking of leaving
    • Update my personal details
    • Nominate or update your beneficiaries
    • Tax
    • Councillors
    • Pensioners
      • Your payments
      • Tax and your pension
      • Change in circumstances
      • Life cover
      • Someone has died
      • Forms & guides for members
      • Newsletters
        • Cambridgeshire
        • Northamptonshire
      • How to complain or raise a dispute
  • Life events
    • Moving home
    • Marriage or partnership
    • Starting a family
    • Divorce or separation
    • Changing jobs
    • Struggling with the cost of living
    • Salary changes
    • Risk of redundancy
    • Life cover
    • Nominate or update your beneficiaries
  • Retirement
    • How’s my pension worked out?
    • What will I get?
    • When can I retire?
    • Ill health
    • Flexible retirement
    • How do I get my pension?
  • About us
    • Who we are
    • How we manage Cambridgeshire Pension Fund
    • How we manage Northamptonshire Pension Fund
    • How we invest
    • Key documents Cambridgeshire
    • Key documents Northamptonshire
  • Support
    • Help signing up or logging in
    • Getting a pensions estimate
    • Someone has died
    • Videos
    • Forms & guides for members
    • Newsletters
      • Cambridgeshire
      • Northamptonshire
    • Contact us – members
    • Useful links
    • How to complain or raise a dispute
  • Joining us
    • Members
      • What’s the LGPS
      • Who can join?
      • How do I join?
      • What do I get?
      • How much does it cost?
    • Employers
      • Who can join?
      • How do we join?
  • Employer hub
    • What do I need to do?
    • Looking after your members
    • i-Connect
    • Reporting your contributions form
    • Forms and guides for employers
    • Pension regulations
    • Funding and valuation
    • Outsourcing and TUPE transfers
    • Training and resources
    • News and events
    • Contact us – employers
Home » Support

Support

Find out how to, sign up for your pension account, get a pensions estimate, or tell us someone’s died. You can also find our forms, guides, videos and newsletters here. Or how best to get in touch.

Help signing up or logging in

If you’re struggling to sign up for your pension account or to log in, please read our guide or watch our video.

Getting a pensions estimate

You can get a pensions estimate from your online pension account. Or if the date you want to retire is less than 12 months away, you can fill in a form from our website.

Someone has died

The Government’s Tell Us Once service lets you tell most government organisations in one go. Or you can contact us.

Forms & guides for members

Whether you’ve recently joined the LGPS, had a change in circumstances, or looking to retire, you’ll find the forms and guides for you here.

Videos

You can find out more about your pension by watching the LGPS Pension Made Simple videos. We’ve also created some videos to help if you’ve recently joined the LGPS, are mid-career, or thinking about your retirement.

Newsletters

We publish a members’ newsletter every year to keep you up to date on topics about your LGPS pension.

Contact us - members

If you can’t find an answer to your question on our website or your online pension account, please get in touch.

Useful links

Here you can find links to other pension related websites like the LGPS members, MoneyHelper, and The Pensions Regulator websites.

How to complain or raise a dispute

Find out how to tell us you're unhappy with our service or a decision that’s been made about your pension.

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